US Federal Aviation Administration
Duties
DUTIES FOR FV-E: Assists Office Manager and Front-Line Management Team as well as the Administrative Officer in day-to-day operations and assist other support staff to coordinate multiple assignments for the Office. Work activities typically support multiple projects/programs and contribute to the objectives of the organizational unit. In addition, the incumbent is trained in Administrative Officer (AO) work functions and performs those duties when the Administrative Officer is absent. Contacts are primary internal to the organization unit and major subdivision. Internal contacts frequently involve the Office Manager, management team, and Administrative Officer, as well as internal Aviation Safety Inspectors and administrative personnel. Other contacts may frequently include Division Management and employees from more than one organizational unit and/or Line of Business to share information, coordinate efforts, and discuss statuses of assignments. External contacts are typically with customers and other parties on routine matters that relate to the project/program that is being supported. Use limited experience and detailed knowledge to plan and perform administrative assignments for projects/programs. Has an understanding of how administrative assignments contribute to organizational activities. Receives visitors and callers. Ascertains the nature of the visit/call and directs the individual to the appropriate office/team. Serve as the time and attendance focal point for the office. Verifies time and attendance information and reports discrepancies to manager.
DUTIES FOR FV-F: Assists Office Manager and Frontline Management Team, as well as the Administrative Officer, in day-to-day operations, and may act as a lead for other support staff to coordinate multiple assignments for the Field Office. Performs back-up duties in the absence of the Administrative Officer. Work activities typically support multiple projects/programs and contribute to the objectives of the organizational unit. Applies experience and advanced knowledge to plan and perform administrative assignments forprojects/programs. Has a broad understanding of how administrative assignments contribute to organizational activities. Responsible forcompiling, tracking, and analyzing data; providing advanced computer assistance; scheduling meetings; preparing correspondence; providing written or oral explanation of organization policies; and coordinating the implementation of new office policies and systems. Utilizes a variety of software programs to accomplish assignments. Demonstrates considerable independence in planning time, and coordinates only as needed with Office Manager, Frontline Management Team, and Administrative Officer to prioritize assignments and use assigned resources. Often helps others plan and identify resources to accomplish projects/programs/tasks. Contacts are typically internal and external. Internal contacts frequently involve the Office Manager, Management Team, and Administrative Officer, as well as internal Aviation Safety Inspectors and administrative personnel. Other contacts may frequently include Division Management and Functional Area Office personnel, Flight Standards Field Office Managers, and employees from more than one organizational unit and/or Line-of-Business to share information, coordinate efforts, and discuss statuses of assignments. External contacts are typically with customers and other parties on routine matters that relate to the project/program that is being supported. Established policies and procedures provide guidance for most assignments but allow some discretion for the incumbent to select the most appropriate approach(es), or to recommend new approaches. May provide recommendations to improve work processes. Resolves most problems and work issues without the assistance of the Office Manager, Frontline Management Team, or Administrative Officer.
Requirements
Conditions of Employment
US Citizenship is required.
Selective Service Registration is required for males born after 12/31/1959.
Qualifications
To qualify for the FV-E (FG/GS-7) band you must demonstrate in your application that you possess at least one year (52 weeks) of specialized experience equivalent to FV-D (FG/GS-5/6). Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position. For the FV-E band, specialized experience is: Experience using various office automation software systems to create letters/memos, reports, spreadsheets; AND Experience in performing a wide variety of administrative functions to include records keeping, travel administration, time and attendance management, organizing and managing files and records, scheduling meetings, and other administrative functions in support of an office.
To qualify for the FV-F (FG/GS-9) band you must demonstrate in your application that you possess at least one year (52 weeks) of specialized experience equivalent to FV-E (FG/GS-7). Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position. For the FV-F band, specialized experience is: Planning and managing the office’s daily administrative functions; maintaining automated systems to record, reconcile, validate, and track data; maintaining automated systems to record, reconcile, validate, and track data; identifying and resolving discrepancies; performing various analytical studies; interpreting and providing guidance; and performing multiple and varying assignments in the areas of financial support, personnel matters, personal property, and travel administration.
As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA.
In lieu of providing a KSA narrative response in the text box listed below each KSA, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted as appropriate.
Preview Job QuestionnaireMake sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.
Additional information
We may use this vacancy to fill other similar vacant positions.
Position may be subject to a background investigation.
A one-year probationary period may be required.
The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/working_here/financial_disclosure_requirements
The U.S. Department of Transportation strives to ensure that equity, transparency, accountability, collaboration, and communication permeate all that we do for the betterment of the Department, the traveling public, and our nation. As such, DOT values a highly diverse workforce of persons who promote a culture of belonging by respecting the personal dignity and worth of each individual and fostering a positive environment where all feel safe and welcome. If these commitments coincide with your personal ideals and professional aspirations, please consider joining the DOT family.
Applicants must apply on-line to receive consideration for this vacancy announcement.
Faxed, mailed or e-mailed applications cannot be accepted.
Ingrades/Downgrades will be considered.
Interview: Some, all, or none of the candidates may be interviewed.
FAA’s Core Compensation Plan: This position is covered by the FAA Core Compensation plan. Additional information about core compensation is available on the following website: http://jobs.faa.gov/FAACoreCompensation.htm. Completion of a successful security investigation is required.
Please upload or fax your supporting documents by the closing date of this announcement. E-mailed documents are not accepted. If you mail in supporting documents, they must be in this office by the closing date of this announcement.
Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the Knowledge, Skills and Abilities (KSAs) listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or priority grouping and referred to the selecting official for consideration.
All applicants MUST provide a copy of their most recent SF-50 (Notification of Personnel Action) which verifies current position, title, series, grade, tenure, and organization of record.
We cannot guarantee timely receipt or assume responsibility for the quality or legibility of faxed documents. Regardless of the method of delivery, all supporting documentation MUST be received in the Human Resources Office by the closing date of the announcement.
Persons with Disabilities and Persons with Targeted Disabilities Appointment: You must provide proof of disability documentation (i.e. Schedule A Letter) that:
May be a letter or other documentation on official stationery/letterhead with an official signature.
Clearly states that you are eligible for appointment under the PWD/PWTD hiring authority or a Schedule A appointment authority as outlined in 5 CFR Section 213.3102(u).
Does not need to detail the specific disability, medical history, or need for accommodation.
This is not a bargaining unit position.
Links to Important Information: Locality Pay , COLA
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have – whether you’re a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you’re eligible under their policies.
If you are requesting consideration for any of the special hiring authorities, you must submit the following documentation:
30% or More Disabled Veteran Program: You must submit a DD 214, Certificate of Discharge (Member 4 copy is preferred), and supporting documentation as required by form SF-15 such as an official statement, dated 1991 or later, from the Department of Veterans Affairs or from branch of the Armed Forces certifying to the present existence of the veteran’s service-connected disability.
Veterans’ Recruitment Appointment: You must submit a DD 214, Certificate of Discharge (Member 4 copy is preferred). Applicants claiming 10-point preference must provide supporting documentation as required by form SF-15 such as, an official statement, dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, certifying to the present existence of the veteran’s service-connected disability before preference is awarded.
All Veterans: If you are claiming veterans’ preference, you must submit either a DD Form 214 Certificate of Release or Discharge from Active Duty (Member 4 Copy or equivalent), or a document from the armed forces certifying that within 120 days you are expected to be discharged or released from active duty service under honorable conditions. If you are claiming 10 point preference, you must also submit a completed SF-15, Application for 10-Point Veteran’s Preference, and supporting documents outlined on the SF-15. Documents must be uploaded or faxed to the Servicing Human Resource Management Office listed in this announcement and all documents must be received by the closing date of the announcement. If you fail to submit documentation, you will be assessed as a non-veteran.
If you are claiming 10 point preference but fail to submit the supporting documents outlined on the SF-15, you will be tentatively assessed as a 5 point preference eligible provided your DD Form 214 reflects that you have the service required to qualify for preference. Documents must be uploaded or faxed to the Servicing Human Resource Management Office listed in this announcement and all documents must be received by the closing date of the announcement. If you fail to submit documentation, you will be assessed as a non-veteran.
Veterans currently on active duty claiming veterans’ preference: You will be granted tentative preference if you submit a document from the armed forces certifying that within 120 days you are expected to be discharged or released from active duty service under honorable conditions and your application shows that you have the required service. Prior to being appointed, you must provide to the Servicing Human Resource Management Office a DD Form 214 documenting discharge/release and showing that the service was honorable or general. If you are on terminal leave, you must provide documentation certifying authorized terminal leave.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register.
IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC REGARDING YOUR EXPERIENCE OR EDUCATION.
We strongly encourage applicants to utilize the USAJOBS resume builder in the creation of resumes.
Please ensure EACH work history includes ALL of the following information:
Job Title (include series and grade if Federal Job)
Duties (be specific in describing your duties)
Employer’s name and address
Supervisor name and phone number
Start and end dates including month and year (e.g. June 2007 to April 2008)
Full-time or part-time status (include hours worked per week)
Salary
Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible.
You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies. Please see this guide, Document Upload Guide, for more information on uploading and re-using the documents in your applications.
Agency contact information
Rhonda Allah
Phone
1 (404) 305-5403
Fax
1 (404) 393-0636
Email
Rhonda.Allah@faa.gov
Address
Federal Aviation Administration
ASO Regional HR Services Division
1701 Columbia Avenue
AHF-E400
College Park, GA 30337
US
Next steps
Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview.
For instructions on how to check the status of your application, please go to: USAJOBS Help Guide.
Important – If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated.
All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.
Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Equal Employment Opportunity (EEO) Policy
Reasonable accommodation policy
Financial suitability
Selective Service
New employee probationary period
Signature and false statements
Privacy Act
Social security number request
Required Documents
If you are requesting consideration for any of the special hiring authorities, you must submit the following documentation:
30% or More Disabled Veteran Program: You must submit a DD 214, Certificate of Discharge (Member 4 copy is preferred), and supporting documentation as required by form SF-15 such as an official statement, dated 1991 or later, from the Department of Veterans Affairs or from branch of the Armed Forces certifying to the present existence of the veteran’s service-connected disability.
Veterans’ Recruitment Appointment: You must submit a DD 214, Certificate of Discharge (Member 4 copy is preferred). Applicants claiming 10-point preference must provide supporting documentation as required by form SF-15 such as, an official statement, dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, certifying to the present existence of the veteran’s service-connected disability before preference is awarded.
All Veterans: If you are claiming veterans’ preference, you must submit either a DD Form 214 Certificate of Release or Discharge from Active Duty (Member 4 Copy or equivalent), or a document from the armed forces certifying that within 120 days you are expected to be discharged or released from active duty service under honorable conditions. If you are claiming 10 point preference, you must also submit a completed SF-15, Application for 10-Point Veteran’s Preference, and supporting documents outlined on the SF-15. Documents must be uploaded or faxed to the Servicing Human Resource Management Office listed in this announcement and all documents must be received by the closing date of the announcement. If you fail to submit documentation, you will be assessed as a non-veteran.
If you are claiming 10 point preference but fail to submit the supporting documents outlined on the SF-15, you will be tentatively assessed as a 5 point preference eligible provided your DD Form 214 reflects that you have the service required to qualify for preference. Documents must be uploaded or faxed to the Servicing Human Resource Management Office listed in this announcement and all documents must be received by the closing date of the announcement. If you fail to submit documentation, you will be assessed as a non-veteran.
Veterans currently on active duty claiming veterans’ preference: You will be granted tentative preference if you submit a document from the armed forces certifying that within 120 days you are expected to be discharged or released from active duty service under honorable conditions and your application shows that you have the required service. Prior to being appointed, you must provide to the Servicing Human Resource Management Office a DD Form 214 documenting discharge/release and showing that the service was honorable or general. If you are on terminal leave, you must provide documentation certifying authorized terminal leave.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
HelpThis job is open to
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Individuals with disabilities
Veterans
Special authorities
Individuals eligible under a special authority not listed above, but defined in the federal hiring regulations.
Clarification from the agency
Also open to those eligible for 30% or More Disabled and/or Veterans’ Recruitment Act
To apply for this job please visit www.usajobs.gov.