Training & Development College Aide

Since 1917, the Teachers’ Retirement System of the City of New York (TRS) has been securing better futures for NYC educators. With a pension fund valued at approximately $120 billion, TRS serves over 215,000 members, providing them with retirement, disability, and death benefit services.

TRS’ Qualified Pension Plan (QPP) is a defined benefit plan that provides members with a monthly retirement allowance upon meeting certain eligibility requirements. TRS members can also enhance their benefits with a Tax-Deferred Annuity (TDA) Program, which offers multiple investment options and tax-deferred earnings.

At TRS, we seek dedicated professionals who are passionate about their work and committed to excellence. We pride ourselves on our member-centric culture, focused on delivering outstanding service and support to our members.

Position Summary:

The Training & Development College Aide will assist the Learning & Development Manager and other stakeholders in developing, implementing, and evaluating the organization’s onboarding program and various other training initiatives. You will work closely with Human Resources and department managers to identify training needs, create engaging learning experiences, coordinate training programs, and track the effectiveness of these initiatives. The ideal candidate will have strong communication skills, an understanding of instructional design principles and adult learning theories, and strong attention to detail when coordinating programs and creating schedules.

Key Responsibilities:

– Assist in developing and designing engaging training materials and content that break down complex information into digestible resources.
– Collaborate and communicate with department managers and subject matter experts to identify training opportunities and create training courses that address these needs.
– Assist in coordinating onboarding and training program calendars, and schedules for employees and facilitators.
– Assist in creating and managing training program content and documentation in the LMS.

Minimum Qualifications

For Assignment Level I:
Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school.
For Assignment Level II (Information Technology):
Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school with a specific course of study in information technology, computer science, management information systems, data processing, or closely related field, including or supplemented by 9 semester credits in an acceptable course of study.
For Assignment Level III (Information Technology Fellow):
Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school with a specific course of study in information technology, computer science, management information systems, data processing, or other area relevant to the information technology project(s) assigned, including or supplemented by 9 semester credits in an acceptable course of study. Appointments to this Assignment Level will be made by the Technology Steering Committee through the Department of Information Technology and Telecommunications.

SPECIAL NOTE
Maximum tenure for all Assignment Levels in the title of College Aide is 6 years. No student shall be employed more than half-time in any week in which classes in which the student is enrolled are in session. Students may be employed full-time during their vacation periods.

Preferred Skills

– Pursuing an undergraduate, or preferably a graduate degree, in Instructional Design, Learning Design, and/or Curriculum Design and Development. – Experience developing, designing, and implementing training programs and/or curriculum. – Strong verbal and written communication skills essential for collaborating with stakeholders to develop trainings. – Strong organizational and time management skills to handle multiple training projects and deadlines. – Skilled at selecting the right instructional methods and strategies based on the content, audience, and desired outcomes. – Strong ability to craft clear learning objectives and develop training materials aligned with those objectives. – Knowledge of Microsoft Office Suite, video conferencing tools (Zoom, Microsoft Teams, authoring tools (I.e. Articulate or Adobe Captivate) and LMS software (Knowledge of Docebo is a plus).
Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual’s sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.