ASSISTANT RETIREMENT BENEFITS EXAMINER

NYCERS’ Tier 3, 4 & 6 Loans Unit of the Membership and Service Division has an opening for a Full-Time Assistant Retirement Benefits Examiner. The selected candidates will perform various Assistant Retirement Benefits Examiner functions, including but not limited to:
– Determining eligibility for Loans. Calculating account balances as it pertains to loans.
– Reviewing applications, forms and/or any related materials for completeness and accuracy. Enter, obtain, and/or update loan data and information into the appropriate NYCERS system.
– Communicating and obtaining information from/to members, other City and State agencies, NYCERS’ Business units, and/or other Retirement systems.
– Performing a variety of administrative tasks such as drafting NYCEPAS letters, payroll certifications, and payroll verifications, payment confirmations, preparing documents for scanning, archiving and attaching documents to cases.
– Reviewing and maintaining cases including taking ownership, updating work status, updating case notes, transferring cases, pending and close items in the queues of the NYCEPAS system.

Minimum Qualifications

1. An associate degree or completion of 60 credits from an accredited college, including or supplemented by 9 credits in mathematics, statistics, accounting, and/or actuarial science; or

2. A four-year high school diploma or its educational equivalent and two years of satisfactory full-time experience performing mathematical, statistical, actuarial or accounting computations in one or more of the following: a) a retirement or employee benefits plan; b) customer service in a financial
institution; and/or c) in a position requiring the application of laws, rules and regulations and the use of statistical, actuarial or similar tables; or

3. A satisfactory combination of education and/or experience equivalent to “1″ or “2″ above. College education may be substituted for experience in “2″ above on the basis that 30 semester credits from an accredited college may be substituted for each year of required experience. However, all candidates must posses a four-year high school diploma or its educational equivalent and either 9 semester credits
in mathematics, statistics, accounting and/or actuarial science from an accredited college or one year of experience as described in “2″ above.

Preferred Skills

– Written and oral communication skills must be clear and on a professional level. – Must be able to work well in a high volume, fast paced environment and time sensitive unit. – Must have strong analytical skills, ability to multi-task and prioritize assignments. – Knowledge of MS Word, Excel and Outlook
55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual’s sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.