Senior Program Manager, Bureau of Equitable Health Systems

OPEN TO PERMANENTS OR THOSE WHO ARE REACHABLE ON THE CIVIL SERVICE LIST OF ADMINISTRATIVE MANAGER CIVIL SERVICE LIST ARE ELIGIGLE TO APPLY

The Center for Health Equity & Community Wellness (CHECW) uses a racial and social justice approach to eliminate health inequities for those who are most marginalized in New York City and to reduce overall premature mortality from the leading causes of preventable death with the vision that every New Yorker will live in a thriving neighborhood with equitable access to resources that help support healthy individuals and communities. This division unifies and strengthens the Department’s lines of work directed at eliminating racial inequities for preventable health conditions, which are rooted in historical and contemporary injustices and discrimination, including racism. The Bureau of Equitable Health Systems (BEHS) is the healthcare systems bureau of DOHMH situated within CHECW and supporting the strategic plan and vision of the Chief Medical Officer. Our mission is to apply policy, evidence, and practical expertise to improve equity in health care delivery at the individual, organizational, financing, and systems levels. We aim to operationalize the Board of Health’s resolution of Racism as a Public Health Crisis by addressing structural racism and intersectional inequities embedded within the healthcare delivery system. The mortality experienced due to COVID-19 made visible the inequities that many New Yorkers experience in accessing the healthcare system; as well as the marginalization of essential health workers. As we move forward towards an equitable COVID-19 recovery, we need to develop innovative solutions to improve the performance, equity, and efficiency of the healthcare delivery system.

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:

1. Manage the CYSHCN grant program. Make recommendations to Executive Director to obtain optimum efficiency in the utilization of staff, resources, and materials to meet funding requirements. 2. Ensure that program’s services are delivered timely, including appropriate information and referrals to health insurance, health services, health education and connections to community
resources. 3. Serve as program’s budget officer to meet program’s funding requirements. Monitor and report on variances between planned and actual expenditures and submit budget modifications. Prepare CYSHCN program fiscal Quarterly Reports. 4. Proactively seek new outreach opportunities to educate the public and providers about CYSHCN program services, health insurance and resources. 5. Participate in various awareness activities in collaboration with other DOHMH programs and community organizations; focusing on identifying new and continued collaborations and partnerships.
6. Develop new initiatives to connect families to care e.g. Web site content enhancements, 311 enhancements, and design of program marketing and outreach materials that support the activities (i.e. brochure, palm card, postcard, flyer). 7. Implement quality improvement strategies to increase access and utilization of services and resources for families and review feedback from parents to identify gaps and barriers to services. 8. Instruct and supervise the daily activities of one (1) full-time Community Coordinator and one (1) College Aide/Intern.
Minimum Qual Requirements
 
1. A baccalaureate degree from an accredited college and four years of satisfactory, full-time progressively responsible clerical/administrative experience requiring independent decision-making concerning program management or planning, allocation for resources and the scheduling and assignment of work, 18 months of which must have been in an administrative, managerial, executive or supervisory capacity. The supervisory work must have been in the supervision of staff performing clerical/administrative work of more than moderate difficulty; or
2. An associate degree or 60 semester credits from an accredited college and five years of satisfactory, full-time progressively responsible experience as described in “1” above, 18 months of which must have been in an administrative, managerial, executive or supervisory capacity. The supervisory work must have been in the supervision of staff performing clerical/administrative work of more than moderate difficulty; or
3. A four-year high school diploma or its educational equivalent and six years of
satisfactory, full-time progressively responsible experience as described in “1”
above, 18 months of which must have been in an administrative, managerial,
executive or supervisory capacity. The supervisory work must have been in the
supervision of staff performing clerical/administrative work of more than
moderate difficulty; or
4. Education and/or experience equivalent to “1”, “2” or “3” above. However, all
candidates must possess the 18 months of administrative, managerial, executive or supervisory experience as described in “1”, “2” or “3” above. Education above
the high school level may be substituted for the general clerical/administrative
experience (but not for the administrative, managerial, executive or supervisory
experience described in “1”, “2” or “3” above) at a rate of 30 semester credits
from an accredited college for 6 months of experience up to a maximum of 3½
years.
Preferred Skills
 
Project management and problem-solving skills
Highly organized and exceptionally detail oriented
Strong oral and written communication skills
Supervisory experience
Able to work both independently and collaboratively in diverse teams
Work experience in or knowledge of Early Intervention, Physically Handicapped Children’s Program or special needs programs
Work experience in or knowledge of Medicaid, Affordable Care Act and/or public health systems, racial equity, and social justice.
Additional Information
 
**IMPORTANT NOTES TO ALL CANDIDATES:

Please note: If you are called for an interview you will be required to bring to your interview copies of original documentation, such as:
A document that establishes identity for employment eligibility, such as: A Valid U.S. Passport, Permanent Resident Card/Green Card, or Driver’s license.

Proof of Education according to the education requirements of the civil service title.

Current Resume

Proof of Address/NYC Residency dated within the last 60 days, such as: Recent Utility Bill (i.e. Telephone, Cable, Mobile Phone)

Additional documentation may be required to evaluate your qualification as outlined in this posting’s “Minimum Qualification Requirements” section. Examples of additional documentation may be, but not limited to: college transcript, experience verification or professional trade licenses.

If after your interview you are the selected candidate you will be contacted to schedule an on-boarding appointment. By the time of this appointment you will be asked to produce the originals of the above documents along with your original Social Security card.

**LOAN FORGIVENESS
As a current or prospective employee of the Department of Health and Mental Hygiene, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information on Public Service Loan Forgiveness (PSLF) Program, Teacher Loan Forgiveness Program and Federal Perkins Loan Cancellation and Discharge, please visit: https://studentaid.ed.gov/sa/repay-loans/forgiveness-cancellation/public-service.

For information on the New York State Student Loan Repayment Assistance Programs, please visit: https://www.hesc.ny.gov/repay-your-loans/repayment-options-assistance/loan-forgiveness-cancellation-and-discharge.html

“FINAL APPOINTMENTS ARE SUBJECT TO OFFICE OF MANAGEMENT & BUDGET APPROVAL”
To Apply
 
Apply online with a cover letter to https://a127-jobs.nyc.gov/. In the Job ID search bar, enter: job ID number # 558424.

We appreciate the interest and thank all applicants who apply, but only those candidates under consideration will be contacted.

The NYC Health Department is committed to recruiting and retaining a diverse and culturally responsive workforce. We strongly encourage people of color, people with disabilities, veterans, women, and lesbian, gay, bisexual, and transgender and gender non-conforming persons to apply.

All applicants will be considered without regard to actual or perceived race, color, national origin, religion, sexual orientation, marital or parental status, disability, sex, gender identity or expression, age, prior record of arrest; or any other basis prohibited by law.

NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your resume that you would like to be considered for the position under the 55-a Program.
Residency Requirement
 
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.