NYC DEPARTMENT OF FINANCE
CANDIDATES WITH A PERMANENT PRINCIPAL ADMINISTRATIVE ASSOCIATE OR COMPARABLE CIVIL SERVICE TITLE WITH SIMILAR DUTIES/RESPONSIBILITES ARE ENCOURAGED TO APPLY. PLEASE INCLUDE YOUR EMPLOYEE IDENTIFICATION NUMBER (EIN) WHEN APPLYING AND INDICATE IN YOUR COVER LETTER YOUR PERMANENT CIVIL SERVICE TITLE.
NYC Department of Finance (DOF) is responsible for administering the tax revenue laws of the city fairly, efficiently, and transparently to instill public confidence and encourage compliance while providing exceptional customer service.
The Treasury and Payment Services Division has over 500 staff and oversees the agency’s management of the City’s cash balances and its relationships with banking institutions. The division is responsible for the oversight of all City payment websites, the payment processing of tax returns, property recording forms, parking violation programs, and the collection of delinquent accounts. Treasury and Payment Services is also responsible for collecting outstanding violations issued by City agencies and adjudicated by the Environmental Control Board.
Adjudications is responsible for conducting hearings on all parking and camera violations issued in New York City. It hosts in-person hearings in Department of Finance Business Centers in all five boroughs and also conducts and hearings by mail, web, and by mobile app.
A Supervisor is needed to support the Chief Administrative Law Judge, the Deputy Chief Administrative Law Judge, the Administrative Law Judges, and assist in supervising staff who perform critical and time sensitive processing work in the Department of Finance’s Adjudication Division, which adjudicates more than 2 million summonses per year, and are assigned to various subunits.
The candidate will be expected to:
Oversees clerical/administrative and related activities regarding the intake and processing of inquiries, forms, or complaints relating to, but not limited to, Appeals, Commercial Adjudications,
and Hearings By Mail/We7500b.
Assist division employees, vendors, and the public regarding complex issues.
Responsible for the overall operational and administrative work required for the conduct of hearings.
Maintains a comprehensive records management system.
Reviews and distributes all incoming mail to the staff for processing.
Ensure operational workflow is constant and the possibility of any backlogs are addressed immediately.
Ensures files are kept up-to-date and easy to retrieve.
Monitor, evaluate, and analyze operational systems for quality control.
Prepare and provide Chief ALJ with daily, weekly, and monthly reports and metrics according to the established guidelines.
Special projects and assignments as instructed.
Minimum Qual Requirements
1. A baccalaureate degree from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty; or
2. An associate degree or 60 semester credits from an accredited college and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described in “1” above; or
3. A four-year high school diploma or its educational equivalent approved by a State’s department of education or a recognized accrediting organization and five years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience as described in “1” above;
4. Education and/or experience equivalent to “1”, “2”, or “3” above. However, all candidates must possess the one year of administrative or supervisory experience as described in “1” above. Education above the high school level may be substituted for the general clerical/administrative experience (but not for the one year of administrative or supervisory experience described in “1” above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3½ years.
Excellent writing skills
Strong supervisory skills
Analytical and critical thinking skills
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual’s sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
As a current or prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. Please review the notice to see if you may be eligible for programs and how to apply at nyc.gov/studentloans.
Click the “Apply Now” button.
While we appreciate every applicant’s interest, only those under consideration will be contacted.
This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
Public Svc Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at StudentAid.gov/PSLF.
Unless otherwise indicated, all positions require a five-day workweek.
66 John Street, New York, NY 10038
(Current location but could be subject to change)
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
To apply for this job please visit a127-jobs.nyc.gov.