Director of Wireless Deployment

The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help government run better across New York City. From delivering affordable broadband to protecting against cybersecurity threats and building digital government services, OTI is at the forefront of how the City delivers for New Yorkers in the 21st century. Watch our welcome video to see our work in action, follow us on social media @NYCOfficeofTech, and visit oti.nyc.gov to learn more.

At OTI, we offer great benefits, and the chance to work on projects that have a meaningful impact on millions of people. You’ll have the opportunity to work with cutting-edge technology, transition our existing data infrastructure to a cloud-centric platform, and collaborate with other passionate professionals who share your drive and commitment to making a difference through technology.

OTI’s Franchise Administration and Broadband Division is responsible for both the management of franchise agreements with private telecommunications companies authorized to use the City’s rights-of-way to provide telecommunications services throughout the city and for devising strategies to expand access to affordable broadband and ancillary wrap around services.

The Franchise Administration Division has an opportunity for an experienced Director of Wireless Deployment to oversee the planning, deployment and performance of various mobile telecommunications programs. The Director of Wireless Deployment will coordinate activities focused on the densification and enhancement of LTE and 5G commercial wireless networks by City franchisees.

Reporting to the Executive Director for Franchise Administration, primary responsibilities will include:
Work closely with intra-divisional teams directly overseeing the management of Mobile Telecommunications and Public Communications Structures franchisees;
Maintain close working relationships with franchisee project management, construction, site acquisition, and RF engineering teams;
Serve as ombudsman to franchisees to address deployment challenges and recommend internal/external process efficiencies;
Monitor franchisee deployment activity to ensure that all required pre- and post-construction approvals and permits are acquired;
Develop metrics to measure the performance of internal and external processes;
Oversee construction activity across all franchise areas to minimize disruption to city streets;
Identify and implement optimized process efficiencies and develop updated processes and procedures to measure performance of internal and external groups;
Lead internal and external project status meetings;
Prepare and maintain detailed project trackers;
Advise the Executive Director and other Executive Staff regarding policy determinations related to wireless deployments;
Coordinate with the Public Information Office to promptly respond to correspondence from elected officials, press, and the general public;
Perform special projects and assignments, as assigned.
Minimum Qual Requirements
 
1. A baccalaureate degree from an accredited college including or supplemented by 24 credits in the field of voice and/or data telecommunications or in a pertinent scientific, technical, electronic or related area, and four years of satisfactory fulltime experience in the performance of analytical, planning, operational, technical, or administrative duties in a voice and/or data telecommunications or closely related electronics planning, management, and/or service organization, one year of which must have been in a highly specialized capacity and 18 months must have been in an executive, managerial, or administrative capacity or in the supervision of staff performing work in the voice and/or data telecommunications field; or

2. An associate degree from an accredited college including or supplemented by 12 credits in the field of voice and/or data telecommunications or in a pertinent, scientific, technical, electronic or related area and five years of experience as described in “1” above; or

3. Education and/or experience equivalent to “1” above. However, all candidates must have at least a four-year high school diploma or its educational equivalent and one year of the specialized experience as described in “1” above and must possess the 18 months of executive, managerial, administrative or supervisory experience as described in “1” above.
Preferred Skills
 
The preferred candidate should possess familiarity with New York City’s government structure; proven track record of managing large and complex telecommunications projects; advanced experience using standard project tools including Microsoft Project, Excel, and PowerPoint; ability to manage multiple tasks under tight deadlines; excellent verbal and written communications skills.
To Apply
 
Special Note: Taking and passing civil service exams are necessary to maintain employment with the City of New York. Please check the Department of Citywide Administrative Services (DCAS) website (http://www.nyc.gov/html/dcas/html/work/exam_monthly.shtml) for important exam filing information. Please ensure that you are either a permanent employee in the civil service title listed on this posting, or, that you file for the examination when there is an open filing period. For more information regarding the civil service process, please visit the DCAS website at: http://www.nyc.gov/html/dcas/html/work/work.shtml

Interested applicants with other civil service titles who meet the preferred requirements should also submit a resume for consideration

For City employees, please go to Employee Self Service (ESS), click on Recruiting Activities > Careers, and search for Job ID #588147
For all other applicants, please go to www.nyc.gov/jobs/search and search for Job ID #588147

SUBMISSION OF A RESUME IS NOT A GUARANTEE THAT YOU WILL RECEIVE AN INTERVIEW
APPOINTMENTS ARE SUBJECT TO OVERSIGHT APPROVAL

NOTE: This position is also open to qualified persons with a disability who are eligible for the 55-a Program.
Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual’s sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

OTI participates in E-Verify
Hours/Shift
 
Day – Due to the necessary management duties of this position in a 24/7 operation, candidate may be required to be on call and/or work various shifts such as weekends and/or evenings.
Work Location
 
Brooklyn, NY
Residency Requirement
 
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
 
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