Community Associate

In NYC, Community Boards serve an advisory role in dealing with land use and zoning matters, the use of our streets and parks, the City Budget, liquor licenses, municipal service delivery and many other local issues. The Board works closely with city agencies, elected officials, businesses, community groups and concerned individuals to ensure safety and quality of life for all who live, work, and visit the district.

The Community Board staff, headed by the District Manager, assists the 50-member board in its duties, and acts as liaison between residents/businesses and city agencies.

The Community Associate works closely with the District Manager to support and inform the board’s planning, administrative, operational, and outreach activities and serves as a constituent consultant. Responsibilities include, but are not limited to:

Administrative
– Meeting preparation: administrative support for the Board and its committees. Oversee monthly committee materials, including agendas, materials, minutes, and resolutions.
– Communications: Field phone calls and emails from city agencies, elected officials’ offices, and the public. This will include managing constituent services. Maintain website, social media, set up of Zoom and hybrid Zoom/in-person meetings and newsletter communications.
– Provide administrative and clerical support including, but not limited to, filing, scheduling, answering and directing calls, drafting letters and promotional materials, and posting public notices

Outreach
– Respond to and resolve constituent inquiries and service requests; work toward resolution of complaints/issues.
– Encourage participation from the community; elicit residents support and engagement with community services.
– Assist with outreach efforts including organizing board events and facilitating online community engagement.

Inter-Agency & Community Liaison
– Act as a liaison between city agencies, community organizations, constituents, elected officials and businesses.
– Ability to attend 1-2 evening meetings a month on a scheduled basis.

Interested candidates must do the following:

Submit an appropriate cover letter and resume in a Microsoft Word or PDF format to: sstetzer@cb.nyc.gov with “CB3 Community Associate” in the subject line AND apply to this posting

Minimum Qualifications

Qualification Requirements
1. High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or
2. Education and/or experience which is equivalent to “1” above.

Preferred Skills

– BA or BS degree – Excellent written and verbal communications and customer service skills on the phone, by email, and in person. – Understanding of and strong interest in city government, constituent services, and urban affairs – Excellent computer and web skills, including Microsoft Office, Google Suite, Adobe forms, Canva, Mailchimp, etc. – Experience with social media and collaboration technology tools – Ability to work independently while also remaining self-motivated, meticulous, and organized – Experience in working collaboratively with community groups or on a small team – Passionate about public service and helping others
Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual’s sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.