NYC HOUSING AUTHORITY
Office of Corporate Secretary
The Office of Impartial Hearings (OIH) is one of several units that reports to the Office of the Corporate Secretary. It is a fast-paced extremely deadline-driven department charged with processing all Termination of Tenancy (including various Tenancy related Applications to Re-open Defaults, Removal of Permanent Exclusion and Blatch), Grievance, Applicant Appeals and Trespass cases and Guardian Ad Litem (GAL) matters. In essence, it functions as a court and as such the processing of any matter is greatly detail-driven with high volume of contact with stakeholders. Its primary stakeholders are comprised of residents, applicants, Guardians ad Litem (GALs), attorneys (includes NYCHA and private), interpreters, transcription companies, elected officials, internal staff and members of the public. Federal, State, and City mandates require language assistance services to be provided to persons of limited English proficiency (LEP), which includes providing interpretation and translation services for administrative hearings to litigants who appear at the OIH. Duties and responsibilities include, but will not be limited to the following: • Interpret with clarity and accuracy speech from English into Spanish language and vice versa at administrative hearings and conferences, and inquiries from litigants. Translate accurately from English into Spanish language and vice versa documents that include but are not limited to: Stipulations of Settlement, Termination of Tenancy Procedures, hearing notices, applications to re-open default, documents, evidence introduced at administrative hearings, and forms. • Attend field hearings at the Development Management Office for litigants who cannot appear at the OIH and require interpretation/translation from English into Spanish language. • Prepare daily and monthly statistical reports of all interpretation/translation assignments. • Process Stipulations of Settlement submitted weekly by the Law Department for placement on the weekly Tenancy Calendar by typing the Stipulations of Settlement Administrative Case History Sheet, coversheet, preparing the legal file, and entering the information into a database. • Serve as Timekeeper for the OIH/OTCS and provide weekly and monthly Kronos reports to the Office Manager. • Prepare the OIH hearing files for microfilming of records, which includes, but is not limited to, discarding all duplicate copies and Hearing Officer’s notes, and placing documents in a specific order. • Perform other clerical functions as needed including, but not limited to, assisting at the front desk, processing litigants, providing information to customers, proofreading documents, assisting with preparing defaults- scan into database, assisting with processing requests to re-open defaults and updating database, and assisting with monthly statistical reports. SPECIAL NOTE: Effective August 16, 2021, all persons newly hired for employment by the New York City Housing Authority (NYCHA) must provide proof of having received at least one dose of an approved COVID-19 vaccine prior to beginning their employment, except for those who obtain an exception due to medical or religious reasons through the reasonable accommodation process. After receiving a conditional offer of employment from NYCHA, an applicant for employment must provide proof of having received at least one dose of an approved COVID-19 vaccine within a reasonable period of time. Failure by the applicant to provide NYCHA with proof of having received at least one dose of an approved COVID-19 vaccine will result in NYCHA revoking the conditional offer, unless the applicant obtains an exception through the reasonable accommodation process. Any person who begins their employment with NYCHA after providing proof of having received only one dose in a 2-dose series of a COVID-19 vaccine, will also be required to provide NYCHA with proof of receipt of a second dose within 30 days of the first dose. Failure to do so will result in termination. NOTE: IF THIS APPOINTMENT IS MADE ON A PROVISIONAL BASIS PURSUANT TO §65 OF THE NYS CIVIL SERVICE LAW, NO TENURE OR PERMANENCE ACCRUES TO AN INCUMBENT IN THIS POSITION BY VIRTUE OF SUCH APPOINTMENT. NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, please visit the link below: http://www.nyc.gov/html/dcas/downloads/pdf/psb/100_1.pdf Please read this posting carefully to make certain you meet the minimum qualification requirements before applying to this position.
Minimum Qual Requirements:
1. Proficiency to interpret and translate from Spanish into English and vice versa, with clarity and accuracy, in a professional setting and one of the following: a. A four-year high school diploma or its educational equivalent and two years of satisfactory full-time verifiable experience, in a professional setting, performing oral interpretation and written translation from Spanish into English and vice versa or: b. A baccalaureate degree from an accredited college including or supplemented by 24 semester credits in Spanish; or 2. A satisfactory combination of education and/or experience equivalent to 1a above. However, all candidates must have a four-year high school diploma or its educational equivalent and the ability to interpret and translate from Spanish into English and vice versa, with clarity and accuracy, in a professional setting.
QUALIFICATIONS DESIRED: Proficiency and ability to interpret and translate from English into Spanish language and vice versa, with clarity and accuracy, in a professional setting and should have the following: 1. A degree or professional certificate in Spanish and one (1) year of satisfactory interpreting/translating experience; or 2. A degree in any field and two (2) years of satisfactory experience as a full-time Spanish interpreter/translator. SKILLS DESIRED: 1. Knowledge of Termination of Tenancy, Grievance, Section 8 Administrative Hearings, Applicant Appeal, and Trespass Appeal procedures. 2. Knowledge of the techniques, principles and general practices of interpreting and translating the Spanish language. 3. Excellent written and oral command of English and Spanish. 4. Ability to handle significant interaction with litigants and attorneys/representatives. 5. Ability to work in a fast-paced judicial environment. 6. Ability to perform multiple tasks and meet daily deadlines. 7. Excellent communication skills. 8. Strong computer knowledge of Microsoft Access, TEAMS, Word and Excel, Kronos timekeeping, and conducting research on the internet for glossaries, dictionaries and reference materials. 9. Ability to handle high volume of telephone calls. 10. Detail oriented.
1. Preference will be given to employees who have served a period of one year in their current title and level (if applicable). 2. NYCHA residents are encouraged to apply. 3. The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual’s sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
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Work Location 1:
NYCHA has no residency requirements.