HRA/DEPT OF SOCIAL SERVICES
APPLICANTS MUST BE PERMANENT IN THE CLERICAL ASSOCIATE CIVIL SERVICE TITLE
The Office of Child Support Enforcement’s (OCSE) primary mission is to ensure that non- custodial parents provide financial support for their children. OCSE’s services include locating absent parents, establishing paternity and support, support collections, and the modification and enforcement of child support orders.
The Accounting Department is responsible for all fiduciary functions in OCSE ensuring that child support payments are posted to the correct accounts, and that petitioners receive their child support payments in a timely manner.
The Clerical Associate III serves as the Accountant Clerk of the Control Unit. Under the direction of the supervisor, the Senior Clerk is responsible for reviewing various reports generated by the New York State Child Support Office for errors. Reports all errors found to supervisor for corrective action.
The Office of Child Support Services (OCSS) is looking to recruit one (1) Clerical Associate III who will:
– Process returned undeliverable child support checks. Searches Child Support Management
System (CSMS) for more appropriate address to reissue check or annotates CSMS to reflect
the status of the checks as returned.
– Post and verify Child Support Management System (CSMS) case number on payments
received via mail.
– Process list of child support checks that are outstanding for six months or longer.
– Review daily report of rejected data entry transactions and determines the reason for the
rejection.
– Perform other duties as assigned.
Hours:
9am-5pm
Work Location:
150 Greenwich Street, 39th Floor, New York, NY 10007
Minimum Qualifications
Qualification Requirements
A four-year high school diploma or its educational equivalent approved by a State’s department of education or a recognized accrediting organization and one year of satisfactory clerical experience.
Skills Requirement
Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.
55a Program
This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
Public Service Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual’s sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.