HEAT Health Navigator

Division/Work Unit:
MHY Hlth Prom Just IMP POP

Job Description:
New York City Department of Health and Mental Hygiene, Division of Mental Hygiene seeks a fulltime HEAT (Health Engagement Assessment Team) Health Navigator, for the HEAT program. The HEAT Navigator must have first-hand lived experience related to any of the following: mental health, substance use, and criminal justice involvement. This position is a field-based position. Program Background: HEAT was designed to address the unique needs of individuals encountered by first responders (NYPD, FNDY, Parks, etc.) at the intersection of public safety and behavioral health. HEAT employs behavioral health professionals and persons with lived experience to engage and support individuals with mental health issues, substance use, co-occurring disorders and health issues who can benefit from time-limited interventions, support and linkage to services in the promotion of better health and criminal justice outcomes. The ideal candidate will be: – Willing and able to share own experience in the service of clients. – Passionate about social justice & health equity – Committed to building a diverse and inclusive culture with law enforcement, city agencies and other social service partners HEAT Health Navigator have the primary responsibility of working on Health Engagement and Assessment Teams (HEAT) engaging and supporting people in the community referred by the triage desk and external partners (NYPD, FDNY, Parks Department, etc.) with issues/needs better served by a health service approach rather than public safety response. HEAT teams are operational 13 hours a day, 7 days a week – including holidays. HEAT Navigator will be assigned one of 2 shifts (7AM-3PM or 12PM- 8PM) on one of 3 schedules providing coverage to other shifts as need. The HEAT Health Navigator will: – Utilize direct lived experience with homelessness, mental health, substance use and/or criminal justice system to enhance client engagement and support – Engage in significant community-level work with community-based organizations, local business, community members, NYPD, and other assets to inform and improve interventions – Work in conjunction with a partner, HEAT Coordinator, the HEAT Navigator will assist in goal identification and support the short term case management process – Work in tandem with the HEAT Coordinator to assist clients in reaching their health-related goals – Prioritize individuals who are identified as high utilizers of 911 behavioral health calls (3 + calls a month that result in hospital transport) – Prioritize referrals from the 25th and 47th precincts – Offer direct community engagement, prioritizing neighborhoods with the highest rates of behavioral health calls to 911, drug-related hospitalizations, psychiatric hospitalizations, and rates of incarceration. – Maintain accurate software-based documentation of service objectives and outcomes as well as other services in accordance with DOHMH and program guidelines – Attend program-related community, coalition and committee meetings – Prepare reports as needed – Participate in all program-related and supervisory meetings – Participate in other responsibilities as assigned by management – Participate in other responsibilities to attend all program meetings and supervisory meetings NOTE: 1) Must have a valid driver’s license: This position requires the use of DOHMH vehicle, as needed, to conduct program duties and responsibilities.

Minimum Qual Requirements:
1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or 2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or 3. Education and/or experience which is equivalent to 1 or 2 above. However, all candidates must have at least one year of experience as described in 1 above.

Preferred Skills:
– 2 years of experience providing support & services to vulnerable populations, particularly people with health, mental health, and substance abuse issues – Experience navigating NYC’s mental health, substance use, and criminal justice systems. – Famil

Additional Information:
**IMPORTANT NOTES TO ALL CANDIDATES: Please note: If you are called for an interview you will be required to bring to your interview copies of original documentation, such as: • A document that establishes identity for employment eligibility, such as: A Valid U.S. Passport, Permanent Resident Card/Green Card, or Driver’s license. • Proof of Education according to the education requirements of the civil service title. • Current Resume • Proof of Address/NYC Residency dated within the last 60 days, such as: Recent Utility Bill (i.e. Telephone, Cable, Mobile Phone) Additional documentation may be required to evaluate your qualification as outlined in this posting’s “Minimum Qualification Requirements” section. Examples of additional documentation may be, but not limited to: college transcript, experience verification or professional trade licenses. If after your interview you are the selected candidate you will be contacted to schedule an on-boarding appointment. By the time of this appointment you will be asked to produce the originals of the above documents along with your original Social Security card. **LOAN FORGIVENESS The federal government provides student loan forgiveness through its Public Service Loan Forgiveness Program (PSLF) to all qualifying public service employees. Working with the DOHMH qualifies you as a public service employee and you may be able to take advantage of this program while working full-time and meeting the program’s other requirements. Please visit the Public Service Loan Forgiveness Program site to view the eligibility requirements: https://studentaid.ed.gov/sa/repay-loans/forgiveness-cancellation/public-service FINAL APPOINTMENTS ARE SUBJECT TO OFFICE OF MANAGEMENT & BUDGET APPROVAL”

To Apply:
Apply online with a cover letter to https://a127-jobs.nyc.gov/. In the Job ID search bar, enter: job ID number # 460153. We appreciate the interest and thank all applicants who apply, but only those candidates under consideration will be contacted. The NYC Health Department is committed to recruiting and retaining a diverse and culturally responsive workforce. We strongly encourage people of color, people with disabilities, veterans, women, and lesbian, gay, bisexual, and transgender and gender non-conforming persons to apply. All applicants will be considered without regard to actual or perceived race, color, national origin, religion, sexual orientation, marital or parental status, disability, sex, gender identity or expression, age, prior record of arrest; or any other basis prohibited by law. NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your resume that you would like to be considered for the position under the 55-a Program.

Hours/Shift:

Work Location 1:
Multiple Locations Travel Required

Recruitment Contact:

Residency Requirement:
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.