Fleet Claims Coordinator

DCAS’s mission is to make city government work for all New Yorkers. From managing New York City’s most iconic courthouses and municipal buildings, to purchasing over $1 billion annually in goods and services for more than 80 City agencies what we do ensures that all agencies can deliver on their mission. Our reach touches every facet of city government and is instrumental to the successful day-to-day operations of the City of New York.

Our commitment to equity, effectiveness, and sustainability guides our work providing City agencies with the critical resources and support needed to succeed, including:

– Recruiting, hiring, and training City employees.
– Managing 55 public buildings.
– Acquiring, selling, and leasing City property.
– Purchasing over $1 billion in goods and services for City agencies.
– Overseeing the greenest municipal vehicle fleet in the country.
– Leading the City’s efforts to reduce carbon emissions from government operations.

When you work at DCAS, you’re not just working for one agency, but in service of them all. It’s an opportunity to provide impactful support, quality customer service, and help protect the future of New York City for generations to come. Visit our website at nyc.gov/dcas to learn more about the work we do.

Fleet at DCAS manages all NYC vehicles, equipment, fuel, leasing, and related services. The City’s fleet includes: NYPD, FDNY, and DSNY and fifty agencies and offices in total, $1 billion+ in expenditure, and 1,800 full time staff. NYC Fleet leads Mayoral initiatives in safety as part of Vision Zero and sustainability as part of NYC Clean Fleet. DCAS manages the nation’s largest live tracking program for vehicles at the DCAS Office of Real Time Tracking (FORT).

Within NYC Fleet, the Claims Unit is responsible for the administration of affirmative vehicular claims for DCAS, fifty DCAS client fleets and most of the major fleet agencies including DSNY, the Department of Correction, DEP and DOE.

The responsibilities of this position include, but are not limited to:

– Subrogation of claims including filing new claims, preparation of subrogation packets and interaction with insurance companies through to settlement
– Coordination with agencies on collision information and documentation
– Entering collision and claims information and maintaining claims document retention in the Fleet Management system.
– Working with the Comptroller, fleet agencies, and Law to research and address claims against the City.
– Monthly reporting on collections, receivables and forecast data
– Entering, maintaining, and reporting on collision data in regard to the Citywide Collision Reporting (CRASH) system
– Defensive driving instruction
– Support of general fleet initiatives and related functions

To Apply:

Please go to cityjobs.nyc.gov or www.nyc.gov/ess for current NYC employees and search for Job ID #681966.

NO PHONE CALLS, FAXES OR PERSONAL INQUIRIES PERMITTED. NOTE: ONLY THOSE CANDIDATES UNDER CONSIDERATION WILL BE CONTACTED.

Minimum Qualifications

1. A baccalaureate degree from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty; or
2. An associate degree or 60 semester credits from an accredited college and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described in “1” above; or
3. A four-year high school diploma or its educational equivalent approved by a State’s department of education or a recognized accrediting organization and five years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience as described in “1” above;
4. Education and/or experience equivalent to “1”, “2”, or “3” above. However, all candidates must possess the one year of administrative or supervisory experience as described in “1” above. Education above the high school level may be substituted for the general clerical/administrative experience (but not for the one year of administrative or supervisory experience described in “1” above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3½ years.

Preferred Skills

– Proficiency in Microsoft Office with emphasis in Word and Excel – Excellent writing skills – Strong organization skills – Excellent communication and facilitation skills – Ability to quickly adapt to and effectively manage multiple and concurrent high-priority tasks.
55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual’s sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.