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Transit Operations Assistant

  • Full Time
  • Poughkeepsie, NY 12601
  • Posted 2 months ago
  • Applications have closed
  • Salary: $37,828 a year
County of Dutchess

County of Dutchess

Full Job Description
 

Dutchess County Department of Public Works-Transit
Salary: $37,828

 

This is a provisional position in the Dutchess County Department of Public Works-Transit pending a
future Civil Service exam. This position is responsible for the performance of operations of the Public
Transit Division of the Department of Public Works. This incumbent will be part of the day-to-day
operations of the Public Transit Division including but not limited to answering phones, data entry, and
scheduling. As job familiarity increases, the employee will have leeway for completing work assignments
independently under the prescribed procedures. The position requires the performance of various clerical
functions and oversees and utilizes various computer-based operations systems. Due to the nature of the
work, in accordance with FTA Regulations this position is considered safety sensitive and therefore
covered by DOT drug and alcohol testing requirements. This position does not supervise other
employees but may direct the work of aides, interns, temporary employees, and other lower-level
employees.

TYPICAL WORK ACTIVITIES:
Processes records relating to such transactions, including applications, routine correspondence and
database administration; gathers collates, and summarizes information concerning a unit’s programs or
activities; prepares, receives, reviews, and verifies documents including reconciliations; performs data
entry including entering customer information into scheduling software and recording complaints into
database; contacts other agencies and departments to gather routine information or to explain routine
requirements for unit programs; answers telephone inquiries, and checks and responds to telephone
messages; schedules rides on fixed, flex, Paratransit, Dial-A-Ride, and other transit services and processes
applications for passengers; recording complaints; checks transit-related forms for completeness and
accuracy; sells bus passes and counts fare; answers radio calls for drivers and gives directions when
necessary; development and manipulation of database or spreadsheet; enters data into a database or
spreadsheet and reconciles.

 

MINIMUM QUALIFICATIONS:
Graduation from high school or possession of a high school equivalency diploma AND:

EITHER: (A) Completion of two years college credits (60 standard credit hours);
OR: (B) Two years of paid full-time general office work experience which
involved public contact and keyboarding;

OR: (C) An equivalent combination of training and experience as defined by the
limits of (A) and (B) above.

 

NOTE: Your degree or college credit must have been awarded by a college or university accredited by a

regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of

Education/U.S. Secretary of Education.

 

SPECIAL REQUIREMENT:
Candidates must indicate keyboarding ability; i.e., courses in keyboarding or keyboarding work

experience.

 

Candidate may be required to possess a valid Driver License to operate a motor vehicle in New York

State at time of application and to maintain position.

 

FINGERPRINTING: A fingerprint supported background investigation is required before an
appointment is made to some positions. Pursuant to New York State Executive Law, the Division of

Criminal Justice Services requires that a fee accompany each such request for a search. It is due once a

job offer is made and accepted by the applicant.

 

For immediate consideration, submit an application on or before 7/11/2022

 

Apply online at www.dutchessny.gov/jobs,

OR

Download an application from www.dutchessny.gov/jobs,

and mail it to the Dutchess County Department of Human Resources, 22 Market Street, Poughkeepsie,

NY 12601

 

An EEO/AA Employer

 

Posted: 6/27/2022

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