Civil Service, Department of
Full Job Description
Human Resources Specialist 1 Benefits, SG-18: eligible for 52.6 transfer.
Human Resources Specialist Benefits Trainee, NS: reachable on the Department of Civil Service’s PATT eligible list (Department of Civil employees only), the PCO eligible list (score of 100 or higher), eligible for a Section 70.1 or 70.4 transfer, or 55-b/c eligible with Bachelor’s Degree.
The incumbent of this position will be located in the Program Administration Unit (PAU) and will be responsible for the following duties:
Participating in the administration of the New York State Health Insurance Program (NYSHIP) by providing guidance, instruction, assistance, and information to client agencies and enrollees verbally and in written form. This includes responding to inquiries regarding law, regulations, policy and administration of NYSHIP, as well as benefit and claims assistance.
Review and prepare NYSHIP plan materials and provide training on this information. This may include presenting in person or virtually to State employees and employees of local government agencies that participate in NYSHIP.
Using developed metrics and reporting to ensure unit workflow is meeting minimum standards and developing strategies to improve staff performance.
Providing analysis of prepared monthly narrative and statistical reports to assist management decision making.
Testing and providing feedback of the New York Benefits Eligibility and Accounting System (NYBEAS) changes.
NOTE ON TELECOMMUTING: DCS employees may be approved for a maximum of 50% telecommuting, however, they are required to apply and obtain approval through management in accordance with DCS Telecommuting Program Guidelines.
To apply for this job please visit statejobs.ny.gov.