Civil Service, Department of
Current Department of Civil Service employees with one year of permanent, contingent permanent, or 55 B/C service as a Program Aide, if less than one year, you must be currently reachable on the Program Aide eligible list for the Albany location.
70.1 TRANSFER QUALIFICATIONS:
One year of permanent, contingent permanent, or 55 B/C service allocated to a Grade 11 or higher eligible for transfer and determined to be similar by Civil Service.
For transfers, a list of approved titles is available through Civil Service GOT-IT at https://careermobilityoffice.cs.ny.gov/cmo/gotit/. The GOT-IT site will inform you if your title requires special qualifications for transfer.
SUBSEQUENT 55 B/C TRANSFER QUALIFICATIONS
Current permanent non-competitive state employees certified eligible for the 55 B/C program under the Governor’s Program to Hire Persons/Veterans with Disabilities pursuant to Section 55 B/C of the Civil Service Law will also be considered. To be considered, you must provide a copy of your letter of eligibility with your response and meet the transfer qualifications listed above.
Based on the results of the canvass of the current eligible list for the Program Aide, the Department may elect to make a provisional appointment to this position rather than a permanent appointment should the eligible list have less than three candidates interested. If a provisional appointment is made, the appointed candidate will be required to have compete in the most recent holding of the Program Aide exam and be reachable for appointment from the newly established eligible list.
The Provisional Qualifications of the Program Aide are:
You must be a qualified employee of New York State and have had one year of permanent competitive, non-competitive, or 55-b/55-c service in an office assistant, clerical, keyboarding, or paraprofessional* title allocated to Grade 6 or higher.
To view a list of qualifying titles visit: https://www.cs.ny.gov/examannouncements/announcements/00528qualifying.cfm.
Only the title or titles listed are qualifying.
Only paraprofessional titles in an office environment will be considered qualifying. Service in a direct care title is NOT qualifying. Examples of NON-qualifying titles are: Developmental Disabilities Secure Care Treatment Aide 1, Direct Support Assistant, Licensed Practical Nurse, Mental Health Therapy Aide, and Security Services Assistant.
It is essential that candidates clearly and concisely indicate exactly how they meet the above minimum qualifications in their resume. Failure to show how you meet the minimum qualifications above may result in disqualification and removal from consideration.
The Staffing Services Division is responsible for assisting State agencies with staffing New York State partner agencies. To better serve our partner agencies, and make examinations more accessible and convenient for all, the Department is implementing a new examination model known as continuous recruitment testing that will offer testing on a continuous basis with examinations held via a hybrid of online training and experience exams, multiple-choice exams via remote proctoring (online), and in state-operated computer-based testing centers and this position will help play an important role in ensuring the success of this new approach to civil service hiring.
The Staffing Line Section of SSD serves state agencies by providing appointment and recruitment solutions to meet hiring needs as well as providing customer service to examination candidates and job seekers.
The Continuous Recruitment Section of SSD assists in the development of continuous recruitment examinations and specialized hiring programs that will transform the New York State recruitment and hiring process.
The Employment Records Section of SSD provides administrative support and answers questions from NYS employees and the general public regarding eligible lists and how to use the Eligible List Management System (ELMS).
The Program Aide, under the general direction of a Human Resources Specialist (Staffing) duties in the Staffing Service Division will perform various Division activities in support of the examination, career mobility and technical assistance programs, and will be responsible for various administrative duties, but are not limited to the following:
Monitor exam application reports and work to investigate and resolve various issues including non-reviewed applications, disqualified applicants/disqualification errors, and out of country approved applicants;
Research and respond to questions from applicants regarding their application status, how to resolve disqualified applications, guidance on eligible list status, and provide merit system guidance;
Maintain and update various Staffing systems, to ensure consistency with updates; coordinate and communicate updates with appropriate Divisions and/or agencies and/or applicants/employees/list eligibles; and manage/move applicant records;
Review, finalize and post examination announcements; develop and administer e-mail system communications for mass mailings regarding examinations
Review and resolve appropriate technical assistance issues; submit tickets for unresolved issues and escalate as appropriate, and complete technical on-and off-boarding for Staffing Services staff
Review candidate employment histories to determine eligibility for promotion examinations;
Provide administrative support including data entry, processing eligible list revocations, eligible list change notices, duplicate exam score notices, promotion unit code updates, and eligible list restoration request;
Work with the Human Resources Specialists to identify reporting needed related to Staffing Services programs and work with ITS staff to develop and produce such reports;
Perform internal control reviews of SSD programs, make recommendations, and create related documentation or reports; and
If placed in the Employment Records Section, this position would include supervision of up to two-lower level clerical staff.
Please note workday hours can be 8:00am – 4:00pm, 8:30am – 4:30pm, or 9:00am – 5:00pm.
#TeamCivilService is growing and is looking for motivated, forward-thinking employees to join our team to build a dynamic workforce. The Department of Civil Service is undertaking several initiatives to transform the way the agency delivers services to our partner agencies and to the public, and we are excited to be adding new members to the team. In addition to joining a growing team and agency, employees will also receive a comprehensive benefits package.
The Department of Civil Service is the central personnel agency for the Executive Branch of New York State government, serving approximately 150,000 employees. Our mission is to build tomorrow’s workforce today by promoting a diverse, inclusive, and talented workforce. We lead and deliver world-class workforce management strategies by providing innovative solutions based on merit, fitness, and equality of opportunity.
Among its duties, the Department:
Partners with State agencies to offer workforce recruitment and placement services, including developing minimum qualifications, classifying positions, developing civil service examinations, and administering performance assessment tests.
Administers the New York State Health Insurance Program (https://www.cs.ny.gov/nyship/), one of the largest public employer health insurance programs in the nation, serving more than 1.2 million lives.
Assists municipal agencies with civil service administration of more than 360,000 local government employees.
Oversees the Governor’s Program to Hire Individuals and Veterans with Disabilities (https://www.cs.ny.gov/rp55/) to place individuals with disabilities in State jobs and the New New York Leaders Initiative Student Intern Program. (https://nysinternships.cs.ny.gov/nnyl/)
NOTE ON TELECOMMUTING: DCS employees may be approved for a maximum of 50% telecommuting, however, they are required to apply and obtain approval through management in accordance with DCS Telecommuting Program Guidelines.
The Department of Civil Service is proud to be an equal opportunity employer. We encourage women, people of color, LGBTQ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, gender identity and/or expression, age, veteran status, disability status, arrest record or criminal conviction history, or any other category protected by law.
We are happy to provide reasonable and religious accommodations during the hiring process for those in need. If you have a disability or special need that requires accommodation, please send a request to YourFutureBeginsHere@cs.ny.gov
To apply for this job please visit statejobsny.com.